Servicing Carrier FAQ

How do I submit a claim number?
How do I submit a billing form?
How Do I submit an investigation or eligibility Report?
How do I submit an updated investigation or eligibility Report?
How do I submit a status report?
How Do I upload a document?
Where do I find a system overview?
How do I access the new system?

Here is a link to the new system,


How do i allow pop-ups in my browser?

Direction to allow pop-ups:


  1. On your computer, open Chrome.
  2. At the top right, click More. Settings.
  3. Under “Privacy and security,” click Site settings.
  4. Click Popups and redirects.
  5. At the top, turn the setting to Allowed or Blocked.

Microsoft Edge: 

  1. Click the Settings and more… button.
  2. Click Settings.
  3. Click Privacy & security.
  4. Scroll down to Security.
  5. Click the Block pop-ups switch to toggle it between Off and On.
    1. Note: Set this option to Off to disable the pop-up blocker or On to enable it.

Microsoft Internet Explorer 10/11 (Windows 7/8)

  1. Open Internet Explorer.
  2. From the Tools menu, select Popup Blocker → Popup Blocker Settings. The Popup Blocker Settings dialog box opens.
  3. Click Add. The selected website is added to the list of Allowed sites.
  4. Click Close to close the Popup Blocker Settings dialog box.